Karen Hundert Novick is associate dean of the School of Communication and Information. For 13 years, she directed Professional Development Studies, the outreach education program at the school. Under her administration, the office offered the first online class at Rutgers University in 1996, developed several online graduate certificate programs, an online master's degree program, and a nationally-acclaimed certificate program for librarians and archivists. 

Novick's work has received funding from the National Endowment for the Humanities, the U.S. Department of Education, the Institute of Museum and Library Services, and the New Jersey Historical Commission.